Dtmf voip9/27/2023 † This only applies to the endpoint sending the command, and not to all participants in the conference. Terminate the conference (disconnect all participants including yourself) Toggle multiscreen participant display † This only applies to the endpoint sending the command, and not to all participants in the conference. (see Video watermarking for information about how to enable mute status indicators via themes)Ĭycle through the set of available layouts (this applies to all participants in the conference) Toggle self mute † This only applies to the endpoint sending the command, and not to all participants in the conference. Toggle presentation in the layout mix † This only applies to the endpoint sending the command, and not to all participants in the conference. The default DTMF controls that can be used within a conference ( Virtual Meeting Room or Virtual Auditorium) are: DTMF digits Host participants using telephones or SIP/H.323 endpoints that support DTMF can control aspects of a conference by using their keypad.įor information on using Connect apps to send DTMF tones to another participant, see Using Connect app in-call controls. Here is a sample of our gather code: Īny advice or direction to point us in is helpful.Using a DTMF keypad to control a conference In our TwiML voice scripting we are using GATHER. Because we can dial other IVR systems and enter codes fine with Skype, it doesn't appear to be a problem with Skype. We believe this to be a problem with either Twilio accepting DTMF tones from voip phones OR something that is running inconsistently in our Twilio scripting. The other 80% of the time the calls are not recognizing the tones. To make matters more confusing for us, about 20% of the calls that we make via Skype it DOES accept the tones. Skype version 8.11.0.4 on MAC OSX Sierra.Versions of Skype tested (at various different physical locations): Calling other IVR systems from our Skype clients works just fineĮntered a support case w/ Twilio but so far they have not been helpful so I'd like to poll the StackOverflow community.Twilio IVR detects tones fine from mobile or landline phones.Properly (most use Skype so that is our primary concern right now). Therefore we need to ensure that twilio can detect the DTMF tones Some of our clients phone from voip phones,.We have setup an IVR system with twilio whereby clients must enter a. Twilio not detecting my DTMF tones from Skype.
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